Give customer access to the right objects with Sharing Settings
  • 22 Apr 2024
  • 1 Minute to read
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Give customer access to the right objects with Sharing Settings

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Article summary

First step in the configuration is to set the right access levels for the package objects. 

  1. Go to Setup.
  2. Search and select Sharing Settings in Quick Find.
  3. Click Edit next to Organization-Wide Defaults near the top of the page.
  4. Update the ‘Default External Access’ for those objects:
ObjectDefault External Access
VAT RulesPublic Read Only
Web CategoryPublic Read Only
Web OrderPublic Read/Write
Web ProductPublic Read Only
Webshop Partner DiscountPublic Read Only
TranslationPublic Read Only
Cybersecurity
For security reason, the private data inside the org should not be exposed to someone irrelevant or the public. However, some information should be shown to buyers openly to run a webshop. We can control the security through Sharing Settings, Profiles Settings and Permission Sets.
Note

When the ‘Default External Access’ column cannot be located you first have to click ‘Enable External Sharing Model’ in the Sharing Settings page. Make sure you understand the impact of this change for other parts of your CRM.