# Get familiar with different Discount Types
This article is for Salesforce admins, consultants, and solution designers who need to choose the right discount behavior for an OrderCentral storefront.
OrderCentral supports several discount patterns. The right option depends on whether you want a discount to apply automatically to qualifying products or let the buyer redeem value from the shopping cart.
Discount types
Fixed percentage discount
Use a fixed percentage discount when the price should always be reduced by the same percentage for the qualifying product or scope.
Example:
If Product X has a fixed discount of 10%, a product with a base price of EUR 10 is shown at EUR 9.
Volume discounts
Use a volume discount when the price reduction depends on how many units the buyer adds to the order.
Example:
- quantities below the first threshold receive no volume discount
- quantities that meet the next threshold receive the configured percentage for that scale
- higher quantities receive the percentage defined for the higher scale
Use volume discounts when the business wants buyers to earn better pricing by ordering more of the same product.
Combined discounts
Use combined discounts when more than one discount applies to the same product and the business wants those discounts to be added together.
Example:
If an account discount of 10% and a product family discount of 10% both apply to a EUR 100 product, the final price becomes EUR 80.
Stacked discounts
Use stacked discounts when multiple discounts should be applied one after another instead of being added together.
Example:
If a EUR 100 product first receives a 10% account discount and then a second 10% product family discount, the second discount is calculated from the reduced price instead of the original price.
Loyalty point redemption
Loyalty point redemption is related to discounts, but it is not a product discount type in the same sense as fixed, volume, combined, or stacked discounts.
Loyalty is configured through the partner discount model, but the buyer uses it as a cart-level redemption. The buyer chooses how much of the available loyalty balance to spend on the current cart, and OrderCentral applies that amount to the cart total.
Use loyalty point discounts when the business wants the buyer to control when and how much value to redeem.
Use the other discount types when the business wants product pricing to update automatically based on pricing rules.
How displayed discount percentages work
When OrderCentral shows a discount percentage to the buyer, that percentage is intended to match the actual difference between the price before discount and the price after discount.
This matters most in two situations:
- when buyers compare list prices and discounted prices in product detail or shopping cart views
- when the product price is very small and a rounded display could otherwise make the discount look like 0%
If a discounted price is shown to the buyer, the displayed percentage should be read as a pricing explanation for that before-and-after value, not as a separate discount rule that needs to be configured again.
When to use which option
| Use case | Recommended discount approach |
|---|---|
| one consistent percentage for a product or account scope | fixed percentage discount |
| better pricing for larger quantities | volume discount |
| multiple discounts added together | combined discounts |
| multiple discounts applied in sequence | stacked discounts |
| buyer-controlled redemption of a stored balance | loyalty point discount |
Related articles
- Apply Discounts based on partner status
- Configure loyalty point discounts
- Learn about Products, Price Books and Discounts