Go to Setup then go to Users, ensure that your test account has a defined role on their user record Your CRM requires this user to have a role defined.
Add Lightning Quick Actions to Contact Page Layout
- Open your test Contact (in Lighting) → Click on the Setup Icon.
 - Click Edit Object.
 - Go to Page Layouts.
 - Add the following Lightning Quick Actions to the page layout of the Contact:
 
| Add Lightning Quick Actions to Contact | 
|---|
| Enable Customer User | 
| Disable Customer User | 
| View Customer User | 
| Log in to Community as User | 
Enable contact
- Open your Test Contact that is related to your Test Account.
 - Click on the button Enable Customer User.
 - Select as Profile OrderCentral Community User (or OrderCentral Community Login User).
 - Save.
 - Add permission set. User -> Select user -> Permission sets -> OrdC persmission